Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • JW

    “Very kind and helpful staff. They were willing to work with our schedule to make it easier to set times to meet with them. Also they were very informative but never pushy or forceful.

  • SH

    “Prompt responses, informative, friendly and helpful-making insurance decisions easy.

  • CB

    “Great service. Took care of all my needs in one stop. Always shopped the best rates for us

  • SH

    “Prompt responses, informative, friendly and helpful-making insurance decisions easy.

  • LS

    “gsm/oleen have been wonderful to me, she goes beyond the norm to help you out…i can’t say enough good things about gsm and oleen,..ps-give her a raise, you don’t want to lose someone like her

  • NO

    “Kali is exceptional!! She’s knowledgeable and on top of it. With having such a busy life, I don’t have to worry about my insurance policies. I can always rely on Kali’s friendly reminders. It hasn’t been long that I’ve worked with Kali, but in the short time that I have I can honestly say that I’m a very satisfied customer.

  • “GSM actually care about their customers and I’ve always gotten good advice if I ever had a question of what insurance was better for my needs.

    Good people!”

  • “GSM has always been responsive to my needs and prompt in getting me answers to my questions. As an independent agent, they work hard to get me the lowest possible rates consistent with good service from the insurance companies.

  • “GSM is a pleasure to work with for all your insurance needs. Susan and Sam in Port Aransas go above and beyond in customer service. A rarity in today‚Äôs world.

  • BB

    “Kali has been really great to work with…knowledgeable, patient and professional! Very refreshing to work with someone who is committed to their profession. Thank you Kali!”

  • JK

    “Bob, thank you for all your help getting us through hurricane Harvey. Over the many months after the hurricane while new roof, material removal, downed trees, broken pipe
    work was underway you were always available to answer questions and always provided good direction. ”

  • JW

    “My experiences with GSM have been nothing short of above average. AS we know, no one is perfect, however, when in need they are right there to walk me through it, offer solutions. And when I forget about one of my MANY policies, they reach out personally to provide a reminder of expiration. I would highly recommend this Agency and Barbara Dominguez as a top notch, compassionate Agent/human being.
    Malynda Williams ”

  • CW

    “Responsive, friendly and knowledgeable – just what I need to explain insurance to me – thanks!”

  • SC

    “Since l have been doing business with GSM Susan always returns my call within 24 hours always friendly and provides detail la when I have questions.”

  • T

    “Having the TWIA “stormtrooper” trailer in your parking lot after Hurricane Harvey was excellent. It really helps to be able to talk to a real person after such a natural disaster.

    Always able to see my insurance rep (Barbara Dominguez) face to face even if dropping in without an appointment.

    Friendly and courteous front desk people. ”