Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • “GSM actually care about their customers and I’ve always gotten good advice if I ever had a question of what insurance was better for my needs.

    Good people!”

  • “GSM has always been responsive to my needs and prompt in getting me answers to my questions. As an independent agent, they work hard to get me the lowest possible rates consistent with good service from the insurance companies.

  • “GSM is a pleasure to work with for all your insurance needs. Susan and Sam in Port Aransas go above and beyond in customer service. A rarity in today‚Äôs world.

  • BB

    “Kali has been really great to work with…knowledgeable, patient and professional! Very refreshing to work with someone who is committed to their profession. Thank you Kali!”

  • JK

    “Bob, thank you for all your help getting us through hurricane Harvey. Over the many months after the hurricane while new roof, material removal, downed trees, broken pipe
    work was underway you were always available to answer questions and always provided good direction. ”

  • JW

    “My experiences with GSM have been nothing short of above average. AS we know, no one is perfect, however, when in need they are right there to walk me through it, offer solutions. And when I forget about one of my MANY policies, they reach out personally to provide a reminder of expiration. I would highly recommend this Agency and Barbara Dominguez as a top notch, compassionate Agent/human being.
    Malynda Williams ”

  • CW

    “Responsive, friendly and knowledgeable – just what I need to explain insurance to me – thanks!”

  • SC

    “Since l have been doing business with GSM Susan always returns my call within 24 hours always friendly and provides detail la when I have questions.”

  • T

    “Having the TWIA “stormtrooper” trailer in your parking lot after Hurricane Harvey was excellent. It really helps to be able to talk to a real person after such a natural disaster.

    Always able to see my insurance rep (Barbara Dominguez) face to face even if dropping in without an appointment.

    Friendly and courteous front desk people. ”

  • “Great customer services highly recommend this company for insurance quotes!”

  • “Cassie did a great job of getting us a quote that was more affordable than we currently had. She was a pleasure to work with & was very efficient. She’s a great asset to your company.”

  • “hometown…helpful….fast….the best”

  • CJ

    “Before Harvey you were always available, BUT on Wednesday after Harvey hit on Friday night you had trailers set up, and processed my claim in record time. What great service for the 37 years I have been with you. Keep up the good work.”

  • LD

    “Kali was responsive to our concerns. She prepared a quote for Flood Insurance within a day of my request. My previous carrier took 5 days before returning a phone call.”

  • “We felt like u guys really cared when the hurricane hit. The gal I was working with was working from home but she got back to me with answers and listened to me. I felt heard and got a prompt response which is what someone really needs when a crisis hits. Thank you.”