Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • PC
    Every single time I go to GSM, the quality of service from the receptionists to

    “Every single time I go to GSM, the quality of service from the receptionists to the people who manage my insurance accounts is top notch. It is very rewarding to know that I can trust Gretchen Haas for a quick, honest, and accurate response to my questions and needs. I have recommended GSM to a number of people who are looking for an insurance company in Rockport.”

  • CO
    ..impeccable and timely...

    “The customer service from my agent’s office staff and the claims department adjusters throughout the whole claims process after Hurricane Harvey was impeccable and timely. The adjustment of the damages to my property was thorough and the final settlement payout was fair. I will definitely be recommending your insurance products and services to others. ”

  • KA
    GSM insurors gave us fast and friendly service...

    “GSM insurors gave us fast and friendly service and also when the need was there the response was fast and well taken care of.”

  • CW
    We filed our Hurricane Harvey claim and was taken care of in a short time.
  • EH
    I can always count on a quick answer or call back on any questions or problems

    “I can always count on a quick answer or call back on any questions or problems I may have. The staff is always very friendly.”

  • Pam Norwood
    Excellent communication during the hurricane

    “Excellent communication during the hurricane. Claim handled quickly and all questions. Thank you Kali Singleterry for a job well done. Pam and Jim Norwood”

  • Linda R.
    Great customer servive ,and fast response
  • Larry Hartman
    You have gone the extra mile for us...

    “I enjoy how well you communicate, you have always answered my questions and provided all my insurance needs. You have gone the extra mile for us, thanks Susan”

  • Thomas Geren
    ...they work hard to get me the lowest possible rates ...

    “GSM has always been responsive to my needs and prompt in getting me answers to my questions. As an independent agent, they work hard to get me the lowest possible rates consistent with good service from the insurance companies.”

  • Tomi Rogers Newhouse
    Five stars!!!