Dear Valued Customers,
Considering the recent events surrounding COVID-19, we want you to know GSM Insurors is thinking of you. Our paramount concern is the safety and well-being of our employees, customers, business partners, and all families involved.
Out of concern for our customers and staff, and in accordance with health guidelines from the CDC and the Governor’s Office, we have decided to temporarily suspend in-person office visits and therefore all doors will be locked until further notice.
We value your business and appreciate your understanding during this unprecedented time. GSM offices remain fully operational, and service to our clients by phone or email remains unchanged.
For new business inquiries or for any service or payment need, please call (361) 729-5414.
The health and safety of our customers and employees are top of mind amid concerns about the spread of the coronavirus disease (COVID-19). We are here to serve you and we want to share information with you about how we continue to operate safely and effectively.
What we are doing
We will continue to monitor information from the Centers for Disease Control and Prevention and other state and local agencies to determine the safest course of action for everyone who enters our offices.
We are communicating regularly with our employees to keep them informed, give them the option to work from home if it becomes necessary, and to ensure their safety and that of our customers.
We are routinely cleaning and disinfecting all frequently touched surfaces in the workplace, such as workstations, keyboards, screens, phones, countertops, doorknobs, copiers, printers, etc to assist in mitigating the risk or potential exposure.
What you can do
Stay up to date. For more information on COVID-19, visit the Centers for Disease Control and Prevention (CDC).
Minimize in-person interaction. Learn more about our electronic features you can access from almost anywhere 24 hours a day, 7 days a week. With our online customer portal, CSR24 you can access your policy, print an ID card, sign documents electronically, or report a claim directly from your computer, smartphone, or tablet.
Our first priority remains keeping GSM Insurors employees and customers safe and well-informed, while doing what we can to help minimize potential spread of the coronavirus. Our thoughts are with anyone who has been affected, and we will continue working hard to provide the level of service you have come to expect.